Terms of service
Welcome to www.projectezza.com. This website is operated by Project Ezza. Throughout the site, the terms "we", "us" and "our" refer to Project Ezza. By visiting our site and/or purchasing something from us, you’re engaging with our Service and agreeing to the following Terms of Service. These terms apply to all users of the site – whether you’re just browsing or placing an order.
Please read these Terms of Service carefully before using our website. If you don’t agree, that’s okay – but please don’t use the site. We may update these Terms from time to time, and your continued use of the site means you’re okay with those changes.
Our store is hosted on Shopify. They provide the tech foundation that helps us deliver a smooth and secure shopping experience.
1. USING THE WEBSITE
By using this site, you confirm you’re at least the age of majority in your location, or that you’ve given permission for a minor to use this site under your responsibility. You agree not to use our products or services for anything illegal or harmful.
2. OUR PROMISE & OUR RIGHTS
We may refuse service to anyone at any time, and we might make changes to our website or products without notice. The content you submit (excluding payment info) might pass through different networks, and while we try to protect everything, we can’t guarantee total security. Payment details are always encrypted.
3. PRODUCT INFORMATION & ACCURACY
We try our best to ensure everything is accurate – from images to descriptions. But we’re human, and sometimes there may be small errors or updates that haven’t been reflected yet. Colours may also appear differently depending on your screen.
4. PRICES & AVAILABILITY
Prices may change, and products may sell out. We reserve the right to update prices or discontinue any product at any time.
5. ORDERS & ACCOUNT DETAILS
We may limit or cancel orders at our discretion, especially if they seem like bulk or reseller purchases. Please provide accurate billing and shipping info. If anything changes or looks off, we’ll try to reach out using the contact details you provided.
6. RETURNS
Please refer to our Exchange & Refund Policy for details.
7. THIRD-PARTY SERVICES & LINKS
Sometimes we link to tools or sites we don’t control. We’re not responsible for their content or practices. Use third-party services at your own discretion.
8. FEEDBACK, COMMENTS, & SHARED CONTENT
If you share stories, reviews, or feedback with us, you agree we can use them (with love) to improve or promote what we do. We won’t claim ownership of your words, but we might share them in a way that inspires others.
9. PERSONAL INFORMATION
All personal info shared on our site is handled with care. You can learn more in our Privacy Policy.
10. ERRORS & OMISSIONS
Sometimes, mistakes happen. We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel or change orders that were affected by such issues.
11. PROHIBITED USES
Please don’t use our site for anything illegal, hateful, harmful, or disruptive. We want this to be a safe, kind space.
12. LIABILITY & WARRANTIES
We do our best, but we can’t guarantee everything will be perfect. Project Ezza isn’t liable for any harm or loss resulting from your use of our site or products.
13. INDEMNITY
If your use of the site causes issues or violations, you agree to cover any resulting claims, damages, or legal costs that affect Project Ezza.
14. TERMINATION
You can end your use of the site whenever you like. We may also terminate your access if we believe these Terms have been violated.
15. CHANGES TO TERMS
We may update these Terms occasionally. We’ll post the updated version here, and continued use of the site means you accept the changes.
16. GOVERNING LAW
These Terms are governed by the laws of India.
17. QUESTIONS?
We’d love to hear from you. Reach us anytime at support@projectezza.com.
With softness and strength,
– Team Project Ezza
